Inbound Customer Service Representatives for a Travel and Sales Account needed!

TELEPERFORMANCE IS IN NEED OF INBOUND CUSTOMER SERVICE REPRESENTATIVES FOR A TRAVEL AND SALES ACCOUNT!

Teleperformance is Hiring!

Teleperformance began operations in the Philippines in 1996 and has grown to become a preferred offshore contact center outsourcing option. The company operates more than 11,500 workstations from 11 business sites across Metro Manila, Antipolo, Bacolod, Cebu and Davao.

 

In recognition of its outstanding employee services, Teleperformance Philippines was awarded the “2011 BPO Employer of the Year” by the Business Processing Association of the Philippines and the Canadian Chamber of Commerce. In 2012 and 2013, Teleperformance received the Frost & Sullivan Asia Pacific Contact Center Outsourcing Service Provider of the Year Award for its significant performance in revenue management, market share, capabilities, and overall contribution to the contact center industry.

 

This 2014, Teleperformance marks its 18th year of growth and success in the Philippines. This milestone highlights the company’s commitment to steadily provide the best employment experience for Filipinos, proactively support the nation’s ICT-BPO sector, and uphold its socio-civic engagements to create a difference in the lives of the Philippine community.

Responsibilities:
-Handle inbound customer service support calls from established customer
-Cross sell value added services or products offered by the company
-Provide consistent, superior service to every customer by utilizing all available tools and resources.

Qualifications:
-Eighteen years old and above
-Exceptional communication skills and call handling skills
-Flexible to changes and has sense of urgency
-Time Management Skills
-Can work under pressure, and can deliver set goals
-Applicants should be Filipino citizens or hold relevant residence status
-Travel Agency/Account experience is not required but an advantage

Interested applicants please apply personally at:

Teleperformance Davao
2/F SM City Davao- The Annex
Quimpo Boulevard, Matina, Davao City
Mondays to Saturdays 10:00 AM – 7:00 PM

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