Next BPO Solutions is in need of QA Lead!

QA LEAD NEEDED FOR NEXT BPO SOLUTIONS!


Next BPO Solutions Job Hiring!

Responsibilities:

- Implements Quality Assurance methodologies
- Monitors and reports adherence to QA metrics on a daily, weekly and monthly basis.
- Prepares End-of-Shift Reports.
- Designs/creates and implements quality standards with demonstrated positive results.
- Performs other duties assigned from time to time.


Qualifications:
- Candidate must possess at least a Bachelor's/College Degree, any field, Industrial Engineering preferred.
- Combined 3 year(s) working experience in BPO or Customer Service industry with the capacity of Quality Lead, AQM, and supervisory role is required for this position.
- Adept in using MS Office Applications, especially Excel and PowerPoint.
- Good communication skills.
- Capability to plan/handle team trainings highly preferred.
- Willing to work in shifts.
- Full-Time position(s) available.

Interested applicants may submit their updated resume to:

careers@nextbposolutions.com

For more details, call 3040741

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